Responsible Gambling at Spin City Casino

Play Only If You Are 18+

Registration is restricted to adults aged 18 or over who meet the legal gambling age where they live. We use age and identity verification, and any account found to belong to a minor is closed immediately with deposits returned and winnings voided. If children share your device, protect it with parental controls and filtering software such as Net Nanny or Qustodio, never save your casino password in the browser, and log out after every session.

Tools You Can Use in Your Account

Every control below can be requested from your account settings or through support. Limits are applied quickly; requests to loosen a limit take effect only after a waiting period, while tightening one applies right away.

Self-Exclusion

Self-exclusion blocks access to your account for the period you choose. During that time you cannot deposit, wager or claim promotions, marketing messages stop, and the exclusion cannot be cancelled early.

1. Contact support by live chat or email and state the period you want.
2. Confirm the request from your registered email address.
3. Withdraw any remaining real-money balance after verification.
4. The block is applied and your account is closed for the agreed term.
5. Reopening at the end of a long exclusion requires a manual review, never an automatic reactivation.

Warning Signs Worth Taking Seriously

Problem gambling rarely starts suddenly. Pause and reassess if you recognise several of the following:

• Betting more than you planned or chasing losses to get even.
• Borrowing money, selling items or using bill money to play.
• Hiding the amount of time or money you spend from family.
• Feeling restless, irritable or anxious when you cannot play.
• Gambling to escape stress, loneliness or low mood.
• Neglecting work, studies, sleep or relationships because of play.

Free and Confidential Help in Canada

These independent services are free, confidential and available to players and their families. We are not affiliated with them and receive no data from them.

• ConnexOntario (Ontario) – 1-866-531-2600, 24/7 helpline and chat.
• Gambling Support Line British Columbia – 1-888-795-6111.
• Alberta Health Services Addiction Helpline – 1-866-332-2322.
• Quebec Gambling: Help and Referral – 1-800-461-0140.
• Manitoba Addictions Helpline – 1-855-662-6605.
• Responsible Gambling Council (rgc.ca) – prevention information and resources.
• Gamblers Anonymous Canada – peer support meetings across the country.

Simple Habits That Keep Play Safe

Set a budget from disposable income before you open a game, treat losses as the cost of entertainment, and never increase stakes to recover money. Decide in advance how long a session will last and use a clock or reminder. Take regular breaks, avoid playing when tired, upset or under the influence of alcohol, and keep gambling separate from credit. If you feel the fun has gone, stop and use the tools above.

Your Privacy When You Ask for Help

Requests for limits, cooling-off or self-exclusion are treated as confidential. Data related to them is used only to apply the restriction, to prevent the opening of new accounts and to meet our regulatory obligations under the Curaçao licence. It is never sold or used for marketing. Full details are in our Privacy Policy.