Terms & Conditions – Spin City Casino Canada

Acceptance of the Terms and Eligibility

By creating an account you confirm that you have read, understood and accepted these Terms & Conditions together with the Privacy Policy and the Responsible Gambling rules.

• You are at least 18 years old and meet the legal gambling age that applies where you live.
• You act for yourself, not on behalf of another person or organisation.
• You are not self-excluded from Spin City Casino or blocked by a previous decision of ours.
• Online gambling is not prohibited by the laws that apply to you personally.
• You accept that the operator is licensed in Curaçao and not by a Canadian regulator.

Account Registration and Verification

One person may hold one account only. Registration data must be accurate, complete and kept up to date. Duplicate accounts may be closed and bonuses linked to them removed.

• Identity checks (KYC) may be requested at any time, and always before a first withdrawal.
• Accepted documents usually include photo ID, proof of address and proof of payment ownership.
• Login details are personal; you are responsible for keeping your password confidential.
• Notify support immediately if you suspect unauthorised access to your account.
• Accounts with unverified or contradictory data may be suspended until checks are completed.

Deposits, Withdrawals and Payments

All balances are held in the currency selected at registration. Minimum and maximum amounts, available methods and any processing fees are displayed in the cashier at the moment of the transaction, and those on-screen figures are the ones that apply to your payment.

• Deposits must come from a payment instrument registered in your own name.
• Withdrawals are normally returned to the method used for the deposit where technically possible.
• Payout requests are processed after successful verification; pending periods are shown in the cashier.
• Wagering requirements attached to an active bonus must be completed before a withdrawal is approved.
• We may refuse or reverse transactions linked to fraud, chargebacks or third-party funds.

Bonuses and Promotional Offers

Every promotion has its own rules published on the offer page. Where general and specific rules differ, the specific promotion rules apply.

• Bonuses are optional; you may play without claiming any offer.
• Wagering contribution varies by game category and is stated in the offer terms.
• Maximum bet limits while wagering a bonus must be respected.
• Bonus abuse, including coordinated play between accounts, leads to forfeiture of the bonus and related winnings.
• Unused bonus funds expire at the end of the stated validity period.

Fair Play and Prohibited Conduct

Game results are produced by certified random number generators supplied by our software partners. Neither players nor staff can influence an outcome. The following behaviour is not permitted:

• Using bots, automated software or exploiting a technical fault.
• Providing false identity or payment information.
• Money laundering, collusion or any criminal use of the service.
• Attempting to access the platform from a jurisdiction where our service is not offered.

Liability, Licence and Changes

Gambling is entertainment and involves risk; no result, return or profit is promised. Liability is limited to the amount held in your account balance in connection with a disputed event.

We may update these Terms to reflect legal, technical or commercial changes. Material updates are announced on the site and, where appropriate, by email; the revision date always appears at the top of the page. Complaints should first be sent to our support team, which aims to reply within a reasonable time, and may then be escalated to the Curaçao licensing authority.

Contact

Questions about these Terms can be sent through live chat inside your account or by email to the support address listed in the site footer. Please include your username and, where relevant, the transaction ID so that we can answer accurately.